air hostess jobs
Air Hostess Job Description
An air hostess is a female flight attendant who is qualified and trained to cater to the needs of the flight passengers on board. This glamorous career option, is not as easy and fun as it seems. Apart from the benefits, there are various challenges, as well, that the aspirants should be prepared to face. These are discussed as under.
- To carefully pay attention to the flight details that the pilot discusses with the crew members during the briefing.
- To ensure that all the necessary equipment including first-aid kits, emergency exits, and other evacuation devices are functioning properly.
- To ensure that there is adequate amount of food and beverages for all passengers, including other supplies like pillows, blankets, reading material, etc.
- To check passenger tickets, assist passengers to find their seat and place the carry-on baggage.
- To inform passengers about safety rules and policies while aboard. This includes notifying the passengers about emergency exits, and using safety equipment.
- To fulfill their basic requests including food and beverages as per preferences.
- To provide blankets and pillows, taking care of passengers who require special attention in their illness, helping passengers with finding their seats, placing their luggage, and so on.
- To monitor and protect the public safety of the passengers on board.
- To make necessary announcements regarding the flight schedule, the duration of the flight, the weather conditions.
- To handle passenger queries with patience and poise, even if the passenger is irate or irrational.
- It is mandatory for aspiring air hostesses to hold at least a high school diploma for domestic airlines. However, most international airlines prefer a college diploma.
- Having additional degrees in the field of psychology, tourism, and communication skills will prove to be an added advantage to the resume. This is so because being an air hostess demands humbleness, good communication skills, politeness, and customer service.
- An FAA certificated training is also mandatory for an aspiring air hostess. This training teaches how to handle passengers under critical circumstances such as terrorist attacks, injuries, emergency situations, and so on.
- Good Height: The height limit varies depending upon the specific airline; however, if you think you are tall enough to comfortably reach the overhead bin of the flight, then you should be good to go.
- Clear Complexion: Airlines demand the air hostess aspirants to have a clear complexion, with clean and healthy skin, without any spots and blemishes on the face.
- Physical and Mental Fitness: The airlines wish their attendants to be both physically and mentally fit, so that they can catch up with the challenges that are required to be met as a part of the job.
- A Pleasing and Charming Persona: Air hostesses need to cater to the needs of the passengers, making their journey as comfortable and delightful as possible. Therefore, to have a pleasing and charming persona is essential.
- Patience and Perseverance: Patience is immensely required as you need to deal with people from across the globe; trust me, some can be unbelievably difficult to deal with. But you need to hold your calm with them.
- Excellent Communication Skills: A passenger will not be satisfied with your services if you are unable to communicate effectively with him. Having excellent communication skills is your way to win your passenger's heart with your words.
- Sharp-Sightedness: One also needs to be quick and alert, as this job demands people who are highly competitive. A flight travel may make you prone to experiences that may involve emergency evacuation of the plane. There are many factors that are required to be checked while on air; therefore, sharp-sightedness is highly essential.
- The working hours are irregular as there are always delays and changes in the flight plan.
- For domestic flights, the shift can go for as long as 14 hrs, or longer, if you are working for an international flight.
- The job requires you to work during holidays or weekends, making you spend approximately 65-90 hrs per month in the air, plus additional 50 hours spent on writing reports and preparing to fly. You do get paid for the overtime on an hourly basis and the airline pays for your hotel stay and meals, but, most of the time is spent traveling.